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Release Notes

The following features/improvements have been added to Seatninja If you have any question please don’t hesitate to contact your Client Success Manager.

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October 31, 2019

Web Portal

  • Default Meal Durations can now be configured for defined time periods, defined party sizes, for each day of the week and for special holidays
  • New table types (high top, half booth, corner booth) are now available
    Copying dining table override settings to different days of the week or dates is now available
  • A new GUI interface is now available to create a dining table section by selecting a pre-established Party Flag, and then clicking on tables in a viewable table chart that are assigned to that section
  • Instead of having to conform to the standard 4 meal periods of breakfast, lunch, dinner and late night as previously presented, users can now specify their own meal periods (up to six), when each meal period starts, when each meal period ends, as well as what time Reservations (Main Floor Mode) and Servers assigned to server charts (Server Mode) are displayed in the wait list
  • Open hour settings can now be copied to facilitate creation
  • Pacing is now configurable on three levels including:
    • Default – using tables marked as accepting reservations and the dining times as inventory
    • Count Based – using Reservation Count by party size, People Count by time interval, or Slot Count by party size (table availability) for each time slot
    • Spread – which allows the Default and Count pace configurations to be spread over a user defined time period, accepting a certain percentage each time interval configured
  • Enabling and disabling Party Flags is now easier with a button to indicate whether a Party Flag is visible in the Seatninja Host App or not This same process works for user defined Custom Party Flags
  • Reservations, Wait Lists and Take Out order notifications can now be disabled, eliminating their visibility and use in the Seatninja Host App
  • Configurable minimum and maximum party size for each restaurant location is now configurable
  • Automatic system generated table suggestions for Wait List parties can now be disabled
  • Wait List guests can now see their position in line in real time from a web link in their welcome text
  • Wait List party notification in the Seatninja Host App can now be disabled
  • Reservation Blackout Times can now be applied internally, preventing Hosts from booking reservations at times where online reservations are also not available
  • Server Tags are now available to identify a server’s role when assigned to a server chart within the Seatninja Host App
  • Web Portal reservations flow for Portal Manager and Call Center Reservations now functions like the Seatninja Host App reservations flow

Host v3.7

  • A Guest can now be unseated and returned to the wait list after 15 minutes
  • Zendesk ticket support is now accessible from the avatar button
  • In Schedule View, there is a new pacing view that shows pace remaining for each party size
  • The active server list in Server Mode now shows server rotation broken out by section
  • A warning is presented to the Host when a server is double sat
  • Upcoming lock image on tables in Main Floor View now shows R for reservation and W for wait list
  • Server schedules are separate from server chart assignments allowing the user to scheduled servers without a chart and vice versa
  • Servers can be assigned to event only tables

April 23, 2019

Host v3.6

  • Reservations can be booked using Name Only (no phone number) if enabled in Program Settings in the Web Portal
  • A “Create Reservation” button in the form of a green “+” is available on the Schedule View screen at the top
  • The green Reservation Note in the Guest’s Reservation or Waitlist Profile has now been renamed to Dining Note
  • On the waitlist, the source of the guest will be denoted in the form of a small icon representing the source on the waitlist at the bottom of the guest’s initials in the circular avatar
  • Pacing remaining has been added to the Schedule View Header
  • Multiple floor layouts has been added to the Dining Room > Overrides setting in the Web Portal, allowing for different seating arrangements on different days of the week or special days and holidays
  • Ability to specify Event Only tables (designated with a star in the Web Portal Dining Room > Edit), which are visible to the staff, but not accessible for seating
  • Ability to “hide” tables, making them not visible to the user on Seatninja Host
  • Waitlist parties now are displayed in Upcoming Mode
  • New party flags (Date Night, Large Party, Alert Manager, Celebration, First Time Guest) added with icons for easy identification Add to current party flags enabled in the Web Portal by going to Party Flags > Edit
  • Ability to specify the size of a “Large Party” in the Web Portal under Settings > Program Settings, such that the Large Party Party Flag is automatically displayed on the Reservation or Waitlist
  • Grid now visually displays an overlap of two guests at the same table
  • Ability to pace reservations based on covers allowed (also known as People Pacing) now available under Settings > Pacing
  • Ability to specify pacing by user defined time blocks throughout the day now available in the Web Portal under Settings > Pacing

April 11, 2019

Host 3.5

  • Reworked reservation flow such that reservations are made by day and then party size, thus eliminating the use of “party size buckets”
  • Added support for Seatninja Reservation App based on new flow
  • Added ability to create name only reservations if allowed via a switch in Program Settings in the Seatninja Web Portal
  • Allow for selection of tables set to “not accept reservations” under manager override if no other table can be found to accommodate the guest
  • Added ability to order dining tables by priority in Seatninja Web Portal under Settings >
    Dining Room > Priority
  • Added ability to order tables in Grid by priority set in Seatninja Web Portal using switch
    in Program Settings
  • Added ability to seat a guest at a table with no server assigned and assign a server in the
    same flow
  • Added party status to grid to indicate which parties are currently in progress
  • Increased time out of Epson printer connection for chit printing
  • Added “Kiosk Mode” for using the tablet to allow guests to onboard themselves without Host assistance
  • Upgraded Pusher and related dependencies, displaying a “plug” indicator at the top/center of the iPad to indicate whether or not the service is running
  • Upgraded to Swift 5
  • Changed “Server Sections” to “Server Charts” in Seatninja Web Portal
  • Allowed Menu to be set as active/inactive
  • Support for OpenTable Connect to stream emails received into reservations in Host
  • Support for POS integration/reporting for users of Lightspeed POS and POS Brands supported by Omnivore