There are so many points during the dining experience when your guests can run into too long of a restaurant wait time. Most restaurants work hard to ensure their guests are happy, even when there is a long wait, but how long is too long to wait for a table, for your food, for your check?
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The restaurant technology world cheered when we learned mid-May that American Express was acquiring Resy, a restaurant reservation app used to make 2.6 million weekly bookings. It validated the hard work and value of reservation tech—and in our celebration, we forgot to ask an important question.
Allowing you to manage your waitlists, reservations, servers, and seating, a digital floor plan can really optimize your operations and streamline your front of house and back of house communication.
OpenTable has been under fire the last few weeks. Restaurants are furious about the platform further restricting access to customer data unless you agree to pay an additional monthly fee. It’s a data hostage situation—and restaurants are paying the price (literally). But this data pricing model isn’t just a clever money grab. It’s part of…
Google’s always adjusting how search results are ranked, but they’ve been especially active in the area of local business results the last couple of years. Local restaurant SEO has never been more important—or impactful—and we only expect it to grow in significance. By optimizing some key areas of your online presence, you’ll stay top-of-mind for…
Modern POS systems have given most restaurants operational data and sales data over the last few years, and they’re using it to streamline business systems, cut down on expenses, and increase margins. But there’s still something missing.
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