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Seatninja’s CEO featured on the latest episode of Breaking Bread

OpenCity’s CEO, Nick Belsito “Breaks Bread” with Michael Reinero, President and CEO at Seatninja, as they discuss the evolution and importance of using technology in the restaurant business.

5 Ways to Streamline Your Restaurant Reservation Process and Never Have a Walk Out Again

Streamlining your reservation process can boost your guest count, increase your revenue, and ensure you never have a walkout again. Here are five ways a restaurant reservation app such as Seatninja can streamline your restaurant’s reservation process, resulting in a more popular and enjoyable dining experience for your guests and increased revenue for your restaurateur.…

Restaurant Wait Times: How Long is Too Long?

There are so many points during the dining experience when your guests can run into too long of a restaurant wait time. Most restaurants work hard to ensure their guests are happy, even when there is a long wait, but how long is too long to wait for a table, for your food, for your check?

Rethinking Resy’s Acquisition: Does American Express Care About Restaurants?

The restaurant technology world cheered when we learned mid-May that American Express was acquiring Resy, a restaurant reservation app used to make 2.6 million weekly bookings. It validated the hard work and value of reservation tech—and in our celebration, we forgot to ask an important question.

How Can a Digital Floor Plan Optimize Your Operations?

Allowing you to manage your waitlists, reservations, servers, and seating, a digital floor plan can really optimize your operations and streamline your front of house and back of house communication.

Seatninja to Integrate with Reserve by Google to Offer Unique Waitlist Capabilities for Restaurants

Seatninja, an enterprise software platform built to power reservations, waitlists, server rotation, and guest experience for full service restaurants, announced its integration with Reserve with Google, offering restaurants the ability to allowtheir guests to add themselves to a waitlist at the restaurant location.

New Data Reveals OpenTable’s Inflated Prices Don’t Benefit Restaurants Like They Claim

OpenTable has been under fire the last few weeks. Restaurants are furious about the platform further restricting access to customer data unless you agree to pay an additional monthly fee. It’s a data hostage situation—and restaurants are paying the price (literally). But this data pricing model isn’t just a clever money grab. It’s part of…

Local Restaurant SEO: How To Optimize Your Google Ranking In 2019

Google’s always adjusting how search results are ranked, but they’ve been especially active in the area of local business results the last couple of years. Local restaurant SEO has never been more important—or impactful—and we only expect it to grow in significance. By optimizing some key areas of your online presence, you’ll stay top-of-mind for…

New Restaurant Software: 3 Fears You Have (+3 Reasons They’re Wrong)

Your customers don’t want the same old, same old. Their expectations are higher by the year: faster service, shorter waits, personalized experiences. In fact, 95% of restaurant goers think technology improves the dining experience—and most of the time, they’re just dealing with restaurant software (not shiny gear). But adopting new software, whether it’s a new…

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